Returns & Exchanges

At DiamondNShop, we want you to be completely satisfied with your home decor and furniture; if you are not happy with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to start the process.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return box.

4

Drop Off and Refund

Take your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing